Call Management

Through cost savings on telephone calls, improved customers service and more effective telephone usage call management software can pay for itself within three months.

Call Recording

Call recording can be cruicial in business, such a legal, financial services, retail and more. It is important records are kept in an encrypted manner which is admissiable in court.

Desktop Faxing

Integrating desktop faxing allows you to send and receive fax documents directly from your networked desktop computer. Giving you the ability and the flexibility to send any document from any application, delivering maximum user productivity to all your employees.

Our CTI Suite is a simple-to-use and cost-effective tool which can improve the operation of almost any organisation, offering features such as database screen popping, PC-based telephone operation, message and contact management.

Mobility

Approved Telecom is the "trusted Telecom expert", providing accomplished competence for network services, mobile device technologies and mobility solutions.

Conferencing

With Approved Telecom Conferencing's phone, video and web conferencing solutions, you can bring colleagues and suppliers together for meetings at a moment's notice.

Predictive Dialer

We provides the market-leading predictive dialer to automate your outbound activities. In any industry, when you regularly make outbound calls to your customers and are looking for ways to improve your productivity, the Aprroved Predictive Dialer can help.

Increase sales by promoting new existing or future products and services to a captive audience on hold with informational as well as promotional messaging.